Spain-Holiday
Managed to get SH to look at the issue and they have now corrected it - must have been a coding error. TBH they were pretty fast to act once informed.Marks wrote: Try updating your price bands with the actual rate per night. I noticed that is what they use to calculate the rate per stay even though I have both 7 and 14 nights rates entered.
For example the price for 7 nights in one apartment in July is 695€ but it is calculated on my entered nightly rate of 100€ per night so comes out at 700€.
I don't profess to own anything here apart from my own opinion.
Good news. It took them two weeks to even acknowledge my problem and then four weeks to fix itjoddle wrote:Managed to get SH to look at the issue and they have now corrected it - must have been a coding error. TBH they were pretty fast to act once informed.
Some guests just need a sympathetic pat. On the head. With a hammer.