Hi If someone enquires and says they were recommended by a genuine previous guest. I either offer a small reduction or leave an extra special welcome pack, I also email the previous guest and thank them for their recommendation and offer a small incentive for them to re-book.
We have a couple coming this year, they were married in Cy last year and the brides parents rented our villa for the wedding week. The newly married couple were so impressed by their mum and dads villa that they have rented it for this year for their first wedding anniversary, they are bringing the grooms parents with them. I have arranged to leave fruit, flowers and a bottle of bubbly along with a first anniversary card from us. It is what I would expect, and I get a kick out of being thoughtful. They didn't tell me it was a recommendation but I recognised the first names and noticed it is the same dates as her parents booked last year for the wedding. I emailed to confirm and they were delighted I had remembered.
Perhaps I have too much time on my hands?? But I love it.
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