Recently I've been using the outlook icon in my lower tool bar instead of the one on my screen, don't know if this has anything to do with the problem. This morning I clicked on it, opened outlook, but it wouldn't send/receive. Then it started asking me to name a new user or some such.
I got onto the server and they said that it was running fine, my account details were still there. I opened a new account, I think, repeating all of the same info and I've lost all of my emails.
The server can return them from their hard drive I think, but I can return my computer to it's status yesterday, which I believe will do the same thing, but can't find the area to do this.
Added It is profile name it's been asking me for and it still is. Da_n computer or should I say Bill Gates
Help please
Added 19/12 It's all sorted thanks to an angel
Chianti